Delete your Muyo account

Effective and last updated: September 10, 2026

You can permanently delete your account in Muyo under Settings > Account > Delete account. This removes your plans, lists, goals, reflections, uploaded images, sessions, and subscription entitlement records.

Delete selected data without closing your account

You can delete individual goals, lists, plans, notes, reflections, tags, and uploaded images from their corresponding screens in Muyo. To request deletion of a specific category of data without closing your account, email 18881934641@163.com with the subject “Muyo partial data deletion request.” State which data you want deleted and include the email address shown by your Apple or Google sign-in provider. We will verify account ownership before processing the request.

Request deletion without the app

Email 18881934641@163.com with the subject “Muyo account deletion request.” Tell us whether you used Apple or Google sign-in and include the email address shown by that provider. We will verify ownership and process the request as soon as reasonably possible.

What is deleted or retained

Approved deletion requests remove the selected user content, or the account and all associated user content when full account deletion is requested. Limited subscription transaction records, security logs, support records, or isolated backup copies may be retained only for the period reasonably required for fraud prevention, dispute resolution, legal obligations, security, or backup rotation, as described in the Privacy Policy.

Subscriptions

Deleting Muyo data does not cancel billing. Cancel the subscription separately in your App Store or Google Play subscription settings.