Privacy Policy

Effective and last updated: September 10, 2026

This Privacy Policy explains how Uki Labs processes personal information when you use the Muyo mobile application, muyo.ukilabs.com, and related services. Muyo does not sell personal information, share it for cross-context behavioural advertising, or use third-party advertising trackers.

1. Who is responsible

Uki Labs is the controller of personal information processed for Muyo. Privacy questions and requests can be sent to 18881934641@163.com. We may ask for information needed to verify that a request relates to your account.

2. Information we collect

Account identifiersYour Apple or Google account identifier and, when the provider makes them available, email address, name, and profile name.

Content you provideLife goals, lists, plans, subtasks, notes, reflections, tags, settings, and images you choose to upload. Content may reveal personal or sensitive information depending on what you write; Muyo does not require you to provide sensitive information.

Subscription informationStore, product, transaction or purchase-token identifiers, subscription status, renewal preference, and expiration date. Apple and Google process your payment details; Muyo does not receive full card information.

Technical and security dataIP address, request time, device or application information, authentication sessions, and limited diagnostic or security logs needed to operate and protect the service.

Support communicationsYour email address and the content of messages you send when you request help, deletion, or another privacy right.

3. Sources of information

We receive information directly from you, automatically from your device when it communicates with Muyo, and from Apple or Google when you sign in, purchase, restore, renew, change, or cancel a subscription.

4. Why we use information and our legal bases

Provide the serviceCreate and authenticate your account, sync and display your content, upload images, and provide Muyo Pro. This processing is necessary to perform our contract with you.

Secure and maintain MuyoPrevent abuse, investigate errors, protect accounts, maintain availability, and enforce our Terms. We rely on our legitimate interests in operating a safe and reliable service, balanced against your rights.

Communicate with youAnswer support and privacy requests and send essential service or policy notices. This is necessary for our contract, legal obligations, or legitimate interests.

Comply with lawKeep records, respond to valid legal process, protect legal rights, and meet tax, accounting, consumer-protection, and regulatory duties where applicable.

With your consentWhere law requires consent for a specific activity, we will ask first. You may withdraw consent at any time without affecting earlier lawful processing.

5. When we disclose information

We disclose only what is reasonably necessary to:

Cloudflare, which provides hosting, database, object storage, network delivery, and security services;
Apple and Google, which provide sign-in, app distribution, subscriptions, and payment processing under their own terms;
professional advisers, authorities, courts, or other parties when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or complete a corporate transaction with appropriate safeguards.

We do not sell personal information, share it for cross-context behavioural advertising, or disclose it to data brokers.

6. International data transfers

Our providers may process information in countries other than where you live. Where applicable law requires a transfer mechanism, we use recognised safeguards such as adequacy decisions, standard contractual clauses, or equivalent contractual and organisational protections. Contact us for more information about safeguards relevant to your data.

7. Retention

We keep account information and user content while your account is active. Authentication sessions are retained until they expire, you sign out, or the account is deleted. Subscription and transaction records are retained while needed to provide access, resolve billing or fraud issues, and meet legal obligations. Security logs and support records are kept only for a period reasonably necessary for operations, security, dispute resolution, and law. After deletion, limited residual copies may remain temporarily in backups or where retention is legally required; they are isolated from normal use and removed or anonymised under our retention process.

8. Your choices and privacy rights

Depending on where you live, you may have rights to access, obtain a copy of, correct, delete, or port your personal information; restrict or object to processing; withdraw consent; and appeal or complain to your local data-protection authority. You may also have the right not to receive discriminatory treatment for exercising a privacy right.

You can edit much of your information in Muyo and permanently delete your account under Settings > Account > Delete account. You may also use the web deletion page or email 18881934641@163.com. We generally respond within the period required by applicable law and may verify identity before disclosing or deleting account information.

EEA, United Kingdom, and Switzerland

You may lodge a complaint with the data-protection authority where you live or work. Where we rely on legitimate interests, you may object based on your circumstances. Muyo does not use solely automated decisions that produce legal or similarly significant effects.

California and other United States states

Applicable state law may provide rights to know or access the categories and specific pieces of information collected, correct inaccurate information, delete information, and obtain a portable copy. Muyo has not sold personal information or shared it for cross-context behavioural advertising in the preceding 12 months. We do not use or disclose sensitive personal information to infer characteristics about you. An authorised agent may submit a request where permitted, subject to verification of authority and identity.

9. Children

Muyo is a general-audience service and is not directed to children under 13. We do not knowingly collect personal information from a child under 13. Users below the applicable age of digital consent must have a parent or guardian authorise their use where required. If you believe a child provided information without valid permission, contact us so we can investigate and delete it.

10. Security

We use reasonable administrative, technical, and organisational safeguards designed to protect information, including authenticated access, encrypted network transport, restricted service credentials, and deletion controls. No system is completely secure, so we cannot guarantee absolute security.

11. Website and device technologies

The public Muyo website does not intentionally use advertising cookies or behavioural analytics. Essential hosting and security services may process network and request information. The app stores authentication and preference data on your device to keep you signed in and remember settings.

12. Changes to this Policy

We may update this Policy as Muyo, our providers, or legal requirements change. We will update the date above and provide additional notice in the app or by another reasonable method when a change is material.

13. Contact

Uki Labs operates Muyo. Send privacy questions or rights requests to 18881934641@163.com.