Muyo Support

How can we help?

Get help with your Muyo account, plans, subscriptions, purchases, privacy, or anything that is not working as expected.

Contact support

Email us with a short description of the issue, your device model, iOS version, and the Muyo version shown in Settings. Please do not include passwords or full payment details.

Email 18881934641@163.com

Sign-in help

Muyo uses Sign in with Apple on iPhone and iPad. Confirm that you are online and signed in to iCloud, then try again. Include the exact error message when contacting us.

Restore Muyo Pro

Open the Muyo Pro subscription screen and choose Restore Purchases while signed in to the Muyo account that should receive access. Keep the same App Store account used for the purchase.

Manage a subscription

Apple handles billing, renewals, cancellations, and refunds. Manage your subscription from your Apple Account subscription settings. Deleting Muyo or your Muyo account does not cancel billing.

Account and data

You can delete your account in Muyo under Settings > Account > Delete account. For privacy or data requests, email us from the address associated with your sign-in provider.